Top frequently asked questions

• + Who are we?

  TravelersBox operates automatic kiosks at international airports all over the world, so that you can deposit your leftover foreign currency and choose in return from our many wonderful offers.

  TBX is authorized by TAV and DHMI (General Directorate of State Airports Authority of Turkey) to operate kiosks throughout Turkey.

  No matter where you’re travelling around the world, you are always left with unused foreign cash. Just as you are about to get on the plane, TravelersBox allows you to turn those foreign currency coins and bills into cash that you can actually use.
• + Why should I use the TravelersBox kiosk?

  Get the best value for your leftover foreign currency coins and bills! Deposit the money that you have left over from your trip and choose from our wonderful product offering – purchase a gift card or donate to one of these great causes. Don’t just keep filling up the unused money jar back home  
• + What are the fees for depositing money to TravelersBox?

  A fee of 3-10% will apply according to the deposit amount.
• + Why do you ask for my email?

  We ask for your email only to communicate with you regarding your deposit. After you complete your deposit we will send you a confirmation email with redeem instructions to ensure that the money goes to where you want it.
  We will never spam or sell your email address to a 3rd party.
• + How do I receive my deposit?

  Once you complete your deposit, we will send you an e-mail confirmation with the redeem instructions. Simply click on the link in the e-mail and follow the easy instructions. Your deposit will be available to you within 48 hours.
• + How long does it take to receive my deposit?

  Once you complete your transaction you will receive an email confirmation with redeem instructions. Once you complete the information, your money will be available to you after two business days.
• + Which currencies does the kiosk accept?

  The kiosks in Turkey accept the following currencies:
  Turkish Lira, USD, EURO and Russian Ruble.

  The kiosks in Georgia accept the following currencies:
  Georgian Lari and Euro.

  The kiosks in Italy accept the following currencies:
  Euro, USD and Canadian Dollar.

  The kiosks in Philippines accept the following currencies:
  Peso and USD.

  The kiosks in Israel accept the following currencies:
  USD, Euro, GBP and Turkish Lira.
• + Is it safe to deposit to TravelersBox kiosks?

  Depositing money into the kiosk is 100% safe. TravelersBox is authorized by TAV and DHMI (General Directorate of State Airports Authority of Turkey) to provide this service to you.
  Don’t let your money go to waste, and don’t leave it sitting in a jar back home. Turn it into cash that you can actually use and choose from our wide range of gift cards or deposit to your e-wallet.
• + What do I do if the kiosks ate my money?

  Please contact our customer support at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-855-7360455 (US)
• + How do I contact TravelersBox?

  Questions? Contact us 24/7 at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-(855)-7360455 (US)